Privacy Policy

1. Information We Collect

We collect information you provide directly when you create an account, place an order, or submit a quote request. This includes your name, email address, company name, phone number, and shipping address. We also automatically collect technical data such as your IP address, browser type, and pages visited.

2. How We Use Your Information

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to quote requests and customer enquiries
• Improve our website, products, and services
• Comply with legal obligations

3. Payment Security

All payments are processed securely through Paystack, a PCI-DSS compliant payment processor. We do not store your credit card or bank account details on our servers. Paystack handles all sensitive payment information in accordance with industry security standards.

4. Data Sharing

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website, processing payments, and delivering orders. These providers are contractually obligated to keep your information confidential.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data by contacting us.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing of your data. To exercise these rights, please contact us at sales@firstsupply.ng.

7. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at sales@firstsupply.ng.